Ferry Travel Information

Everything you need to know about boarding, rules, and island travel policies.

Ferry Boarding & Capacity

Each ferry has a maximum passenger capacity, which varies by vessel and may be reduced to accommodate large items like bicycles, strollers, or mobility devices.

Boarding is strictly first come, first serve. City staff may limit boarding once the ferry reaches its safe passenger capacity.

Peak travel times are typically 10:00 AM – 3:00 PM for trips to the islands, and 5:00 PM – 9:00 PM for return trips. During these times, wait times may exceed 60 minutes.

Pets on the Ferry

Pets are welcome but must be kept on a leash at all times while in the terminal waiting area and on board the ferry. Please do not leave pets unattended.

Bicycles, E-bikes & Strollers

Bicycles, strollers, wagons, and paddle crafts are welcome on board. Please keep them on the main deck away from doors, emergency exits, and ramps.

  • E-bikes: Welcome at staff discretion. Large e-bikes (over 40kg) may be asked to use the vehicle ferry.
  • Safety: You must walk your bicycle when boarding and disembarking.
  • Bike Share: Note that Bike Share Toronto bicycles are NOT permitted on the ferries.

Prohibited Items

  • ✕ Open Alcohol
  • ✕ Dangerous Goods
  • ✕ Electric Scooters
  • ✕ Fireworks/Gasoline
  • ✕ Lighter Fluid/Propane
  • ✕ Weapons/Firearms

Accessibility & Transit

Public Transit

The TTC (subway, bus, streetcar) stops at Union Station or directly at the terminal (6 Bay bus).

Parking

There is no parking at the terminal. Off-site third-party parking is available nearby.

Accessibility

Terminal washrooms and waiting shelters are fully wheelchair accessible. Priority boarding is provided for those with mobility aids.

Lifejacket & Water Safety

Caregivers are encouraged to bring lifejackets for infants weighing less than 15kg. Familiarize yourself with the location of life jackets aboard each ferry as you board. During departure and docking, please stay off the stairs until the ferry has come to a complete stop.

On-Board Rules

  • • No smoking or vaping inside terminal or on-board
  • • Do not sit on railings on the upper deck
  • • Report unattended baggage to the crew immediately
  • • Listen to all pre-departure safety announcements